Case Studies

The work I'm doing, and the work I'm set up to do.

Tirenda is new, so I'd rather be straight with you than dress it up. Below you'll find the pilot I'm actively running with local trades at the moment, a web lead responder that replies to enquiries within five minutes — followed by a few illustrative examples of the kind of everyday work I'm set up to take on.

As pilot clients wrap up, I'll add proper anonymised write-ups here with their permission, and only numbers I can genuinely back up.

Live pilot · Web lead responder

Every job enquiry from your site gets a proper reply within five minutes

The moment someone fills in the contact form on your site asking about a job, they get a thoughtful, personalised reply — not a generic auto-responder — within five minutes, day or night. Most trade enquiries go to whoever gets back first. This is the first thing I'm running with local electricians and plumbers right now, offered as a short trial so you can see what the difference actually looks like on your own enquiries.

What's typically covered

Five-minute response, any hour—
Written replies, not generic auto-emails—
Simple weekly report of what came in and what turned into a job—

Illustrative · Electrical contractor

New job enquiries land, get answered, and stop going missing

One shared inbox for the office and the vans, with a short intake so every enquiry gets captured the same way and answered the same day. From there it moves through quoted, booked, done, without living inside anyone's head or on the back of a delivery note.

What's typically covered

Enquiry capture from web, phone and referrals—
Reply templates for common jobs—
Simple pipeline from enquiry to done—

Illustrative · Plumbing and heating

A weekly invoicing rhythm instead of a month-end scramble

A fixed weekly slot for raising invoices as soon as jobs finish and chasing the ones going quiet, backed by templates and a short checklist so nothing relies on someone remembering off the top of their head who still owes what.

What's typically covered

Invoice templates for common jobs—
Weekly chase schedule—
Simple view of who still owes what—

Illustrative · Small builder

Site paperwork and everyday admin tidied so the week feels calmer

Job files, mailboxes, WhatsApp threads and recurring bits of admin pulled into one documented way of working, so if you're on site all day or someone else picks up the phone, nothing important goes missing.

What's typically covered

Simple job folder structure—
Recurring admin checklist—
Short written handover for anyone helping out—

Happy to talk without any commitment.

If you're weighing up whether it's worth a chat, easiest thing is to send a quick message or give me a ring. If it isn't a fit, I'll tell you.

Get in touch